1、 General rules for publishing goods and information.
1. The main diagram, rotation diagram and detail diagram of commodities shall be uploaded according to the system prompts and requirements.
2. The background of the main picture of the commodity shall be mainly white, and there shall be commodity patterns in the center of the picture. Any text or logo related to the brand cannot be added. 3. It is suggested that the background of the main rotation chart of commodities without any words should be pure white, without borders, corner marks, labels, watermarks, etc.
4. The picture shall be clear and beautiful without distortion, and the appearance of the goods shown in the picture shall not be deformed.
5. The merchant shall ensure that the uploaded pictures will not infringe upon the legitimate rights and interests of others, and the contrast pictures with clear directivity cannot be used.
2、 Merchant service management rules.
1. The total number of consulting users refers to the assessment period between 8:00 and 23:00 every day. The total number of users sends messages to a store.
2. The effective response rate refers to the proportion of the number of effective response users of the store to the total number of consultation users during the evaluation period.
3. The formula for calculating the effective reply rate of the current day is as follows: the effective reply rate of the current day = the number of effective reply users of the current day ÷ the total number of consultation users of the current day × 100%。
4. The platform has the right to take the effective response rate as the evaluation index of the customer service quality of the store, count the customer service data of the store every day, and deal with the stores whose effective response rate does not meet the standard on that day. PS: the customer service response rate is very important. There are registration requirements for all major activities. In particular, the new store has just opened. It is particularly easy to ignore the customer service response rate, resulting in the failure to register for new products. 3、 Shipping rules. [fake delivery. Delayed delivery] 1. Definition of delayed delivery: refers to that the Merchant fails to complete the delivery within the delivery period, that is, the Merchant fails to upload the real logistics order number corresponding to the completed commodity order to the background of pinduoduo during the delivery period. According to the rules and corresponding technical standards, the order will be automatically recognized as a delayed delivery order. More staff - big data, let you know

5. Repeat publication

On the platform, if any 3 of the 6 dimensions of title, picture, description, price, SKU and classification of a product have a high degree of coincidence, it will be identified as a product on repeated shelves, which is prohibited by our platform and will affect the shopping experience of buyers.Therefore, in order to avoid repeated publication behavior, different stores on the same site should focus on different products of the same kind, do not repeat the distribution of goods, and between stores, you can add the store name of the store before the title and description of the product, marking the first picture of their own products. After the platform identifies the duplicate product, the seller should remove the product in time to avoid being deducted points.